INDIA [change] |  About Us  | Contact Us |  Public Disclosures  |  Sitemap
 
Metlife
Life Insurance Plans  
1
 
 
  KNOWLEDGE CENTER

FAQ- Policy Servicing

  1 PREV I NEXT 1


x. What are the documents and details required for Change of Address request?

As the name suggests, this activity deals with any changes that need to be made to the client’s address as registered in our records.

Following documents are required for processing the address change request:

 Generic Request Form duly signed by the customer
 Any one Address Change supporting document, self-attested by the policyholder.
 These documents should be sent to any of the PNB MetLife branches


1

xi. What is surrender of policy?

The voluntary cancellation of a policy by the policy owner is called as surrender of the policy.

1

xii. What are the mandatory requirements for the Surrender of a policy?

A Surrender Request Form duly filled and signed by the Policy owner along with the original policy document should be sent to any of the PNB MetLife branches.

1

xiii. Can I take a loan on my Insurance Policy?

A traditional policy becomes eligible for policy loan after completion of three premium-paying years and when it has cash value. Granting of policy loan is subject to the policy contract provisions depending on the nature of the product as mentioned in the T&C.

1

xiv. How can I take a loan against my policy?

Incase your policy is eligible for the loan; please submit a loan request form along with the assignment request form to the nearest PNB MetLife Branch.

1

xv. What is a maturity claim?

The payment to the policyholder at the end of the stipulated term of the policy is called maturity claim.

1

xvi. When does a policy lapse?

A policy lapses when the policy holder fails to pay the premiums even within the grace period. In this case, all benefits under the policy are lost.

1

xvii. How can I reinstate my policy?

In case you wish to confirm the requirements to reinstate your policy, please call us our Toll Free no. 1-800-425-6969 or email us at indiaservice@metlife.com. You may also visit any of the PNB MetLife Branch locations for the same.

1

1 I 2 I 3 I 4 1 PREV I NEXT 1
1
Left Border
bullet
Right Border
 
1
Customer Login
1
Financial Advisor Login
1
     Online Sales Illustration
1
    Offline Illustration Updates
 
Left Border Middle Border Right Border
MetLife
Left Border
bullet
Right Border
 
 
Left Border Middle Border Right Border
MetLife
Left Border
       Pay online
  Payment Options
Right Border
MetLife
Left Border
bullet
Right Border
 
1
Financial Planning for Child
Estimate your retirement needs
Calculate tax savings
Calculate your premium
Find My Plan
MetLife
 
Left Border Middle Border Right Border
MetLife
Left Border
bullet
Right Border
MetLife
Customer helpline no. :
1800-425-6969 (Toll Free)
(Within India only)
OR 91-80-26502244
(8am – 8pm).

IVR available 24*7
with your policy details.
Fax : 080-41506969
1
SMS MET HELP to 5607071
(Special SMS Charges Apply)
1
1 indiaservice@pnbmetlife.co.in
Name *
1
State *
1
City *
1
Email *
1
Phone no. *
(StdCode-PhoneNo)
-
1
Mobile no. *
Branch Locator
Select State
Select City
1
Left Border Middle Border Right Border
 
Metlife-Peace of mind guaranteed
     
INDIVIDUAL PLANS TOOLS LEGAL HELP ABOUT PNB MetLife ALREADY A CUSTOMER
Retirement Plans Find Your Plan Privacy Policy Knowledge Center About Us Customer Login
Monthly Income Plans Financial Planning for Children Disclaimer Glossary Management Team Make Premium Payment
Money Back Plans Premium Calculator IRDA Registration Do Not Call Registry NAV Tracker Claim Procedure
Investment Plans Tax Calculator Ombudsman Site Map Contact Us Download Forms
Child Plans Retirement Calculator IRDA Grievance Cell Careers Policy Holder Education
Saving Plans Life Insurance Council Media Spurious Calls
Rural Plans Anti Fraud Policy
Withdrawn Product NRI Zone
Consumer Education Website
Policyholder Handbook
Freelook Request

© PNB MetLife India Insurance Company Ltd. All Rights Reserved

Insurance is the subject matter of the solicitation
Regd. Office :PNB MetLife India Insurance Company Ltd., 'Brigade Seshamahal',
5 Vani Vilas Road, Basavanagudi,Bangalore - 560004; IRDA Registration Number : 117